Data subject rights (GDPR)

OneSpec is a digital product of CORE829 SRL, which operates it from its registered office at Str. Mihai Eminescu, 10, Roman, România, CUI/CIF RO54616345 — Reg. com. J2026029428009, phone +40 766 668 482 (Romania) · +39 375 946 8881 (Italy), PEC (Italian certified email): not applicable — CORE829 SRL is a company under Romanian law, which has no PEC system.

For any request concerning personal data you can write to hello@onespec.eu. No Data Protection Officer (DPO) has been appointed; DPO contact details: not applicable — no DPO appointed at the date of review.

As a data subject you can exercise the rights under Articles 15–22 GDPR: access, rectification, erasure, restriction, portability, objection and withdrawal of consent.

Access and portability: from the Account page you can download a copy of your data in JSON format at any time; the export also includes the support tickets you opened (with our team's replies and the names of attached files) and the messages sent from the «Contact us» page with your email address. The export also includes the internal processing notes on your tickets, within the limits set by law (information concerning other people or that would infringe the rights of others is excluded). Technical security data (for example the IP address, kept only as a hash) are pseudonymised personal data and can be requested at hello@onespec.eu.

Erasure: from the Account page you can request deletion of the account; the request is carried out after a 30-day cooling-off period, unless retention obligations apply. Deleting the account also deletes the support tickets you opened, their messages, internal notes and attachments, and the messages sent from the «Contact us» page with your email.

Complaint: you can lodge a complaint with the supervisory authority if you believe the processing breaches the law. Since the controller is established in Romania, the lead authority is the Autoritatea Națională de Supraveghere a Prelucrării Datelor cu Caracter Personal (ANSPDCP, dataprotection.ro); you can in any case contact the authority of the country where you live or work (for Italy, the Garante per la protezione dei dati personali).

From the Account page: data export (JSON, including support tickets and «Contact us» messages), profile update, consent management, deletion request.

By email to hello@onespec.eu for requests you cannot handle yourself. We reply within one month, extendable by two months for complex requests.

The calculation of the indicative price and the anti-abuse checks (rate limiting, anti-bot check, anti-spam score) are automated but produce no legal effects on the data subject. Commercial decisions on the request remain with the organisation.

For contractual matters, disputes or legal notices concerning this document: office@core829.net.

For sales enquiries: sales@core829.net. For support on the service and requests for custom Enterprise plans: hello@onespec.eu.